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Compliments and Complaints

Whilst we try to provide a service standard of facilities and systems that satisfy our students, parents, staff and stakeholders, we may on occasions fall short of what is expected or should be tolerated. In order for us to improve it is important for our stakeholders to tell us when you are dissatisfied.

We really value your feedback in helping us improve our services and promote the areas we excel in.

Below is also the College's Complaints procedure for your information should you wish to make a complaint. Compliments are also welcome if you are pleased with the College and the service they have provided to you, your son/daughter or in the community. Compliments can be sent in writing to: Mr Mark Vinall (Principal), Palmer's College, Chadwell Road, Grays, Essex, RM17 5TD or by emailing:

In association with
  • English 2016
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